At Jiingle Travel, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website or travel services. By accessing our website or using our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
Personal Information
- Full name
- Date of birth
- Email address
- Phone number
- Billing address
- Passport details (when required for booking)
- Government-issued identification (when necessary)
Travel Information
- Flight preferences
- Travel itineraries
- Frequent flyer information
- Seat preferences
- Special assistance requests
Payment Information
Payments may be processed through secure third-party payment providers. Jiingle Travel does not intentionally store complete credit or debit card information on its servers unless required for processing and permitted by applicable law.
Technical Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Website usage data
- Cookies and similar technologies
2. How We Use Your Information
We use your information to:
- Process travel bookings
- Confirm reservations
- Provide customer support
- Respond to inquiries
- Process payments
- Send booking confirmations and travel updates
- Improve our services
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
3. Information Sharing
We may share your information with:
- Airlines
- Hotels
- Travel suppliers
- Payment processors
- Technology service providers
- Government authorities where legally required
We do not sell or rent your personal information to third parties for their marketing purposes.
4. Cookies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic
- Enhance user experience
You may disable cookies through your browser settings; however, some website features may not function properly.
5. Data Security
Jiingle Travel takes reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information only for as long as necessary to:
- Complete your travel booking
- Provide customer support
- Meet legal, regulatory, accounting, or tax requirements
- Resolve disputes
- Enforce our agreements
7. Your Rights
Depending on your location and applicable law, you may have the right to:
- Access your personal information
- Request corrections to inaccurate information
- Request deletion of your personal information
- Withdraw consent where applicable
- Object to certain processing activities
- Request a copy of your personal data
To exercise these rights, please contact us using the information provided below.
8. Third-Party Services
Our website may contain links to third-party websites or services, including airlines, hotels, and payment providers. Jiingle Travel is not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies before providing any personal information.
9. Children’s Privacy
Our services are not directed to children under the age of 13 (or the minimum age required under applicable law). We do not knowingly collect personal information from children without appropriate parental or legal guardian consent.
10. International Data Transfers
If you access our services from outside the country where our systems are located, your information may be transferred to, stored, or processed in another country. By using our services, you consent to such transfers where permitted by law.
11. Changes to This Privacy Policy
Jiingle Travel may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised effective date. Your continued use of our services after any changes constitutes your acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us through the contact information provided on our website.
Privacy Commitment
Jiingle Travel is committed to handling your personal information responsibly, transparently, and in accordance with applicable privacy laws. We collect only the information necessary to provide our travel services and work to protect your data through reasonable security measures.